Online Reviews

Indianapolis Rack & Axle
4.2
Based on 45 reviews
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Joe Krot
Joe Krot
02:09 07 Aug 20
Good service and nice staff. Got me the parts I was looking for so I could get back on the road.
Jack Ragland
Jack Ragland
16:27 06 Aug 20
Had a awesome experience with fast service! Highly recommend this place! The employees are top notch and very... respectful! Keep up the hard work Indianapolis rack and axle! You definitely earned my lifetime business!read more
Robert Smock
Robert Smock
15:26 04 Aug 20
Super awesome company very good customer service Eric and Mike are great guys to do Business with highly recommend this... company for all mechanic needsread more
Stasha Evans
Stasha Evans
15:21 04 Aug 20
Eric is the best ever! Definitely recommend paying them a visit.
Tina Cary
Tina Cary
23:23 30 Jul 20
Wonderful place! They had my part ready in no time and the staff was great!
Pawsaremagic
Pawsaremagic
18:21 30 Jul 20
I have bought many cars throughout the years as a hobby and have always used this place for my axles and driveshaft... needs their prices are way better than going to a auto supply store and picking up axles that do not last and many times do not fit correctly.Off the top of my head they have built around 40 axles for me and around 5 driveshafts for me throughout the many years that I have used them.They recently built me a driveshaft for my truck that had to be shorter than a stock one because of a transfer case upgrade I did the driveshaft was perfect fitment and had no vibration.The nice part about them is many times you want your original parts rebuilt if you want to keep a numbers matching car all original and they can do that.They also have replacement parts already built and on the shelf ready for service.The employees are very friendly and their main priority is your safety out on the road.No need to go anywhere else Indianapolis Rack & Axle can take care of all your automotive needs. Dan Hendersonread more
Mallory Fabrizio
Mallory Fabrizio
17:46 30 Jul 20
Mike always goes above and beyond to help us out. He is kind, professional, and honest. Would highly recommend!
Katelin Britton
Katelin Britton
15:26 03 Jul 20
They had me in and out very quick. They did an awesome job. Ill go back for any of my other vehicles. Highly recommend.
Michael
Michael
22:10 18 May 20
Very good quality and no hassle replacement. And if they don’t have it they can always rebuild yours.
mike sellers
mike sellers
18:33 13 Apr 20
Gave them measurements for my race car shaft and within 24 hrs they had it made and ready to go and fit perfect, can't... wait to head to the track for some fun... great service!!!!read more
TIM ROLLINS
TIM ROLLINS
12:42 13 Apr 20
Had a great experience! I had both, a driveshaft and rack and pinion on my Toyota Tundra go bad on me at the same time.... After doing a little research I found Indianapolis rack and axle. They had the rack and pinion in stock and had my driveshaft repaired in a couple hours. Now I have no problems. Definitely will do business with them again!read more
J G
J G
17:25 10 Apr 20
Went too Indianapolis Rack and Axle too buy a rack and pinion. Mine was leaking. These guys are great!!!!! Eric and... Mike took the time to educate me on how the system system works. They even gave me tips on how to install the Rack. I will be back. They even do Driveshafts and CV Axles. Thanks again Guy's 👍😊😊😊👍😊😊👍👍read more
Mark Reid
Mark Reid
02:31 01 Apr 20
The staff is down to earth and ready to help any way that they can. The work is top notch quality and the service is as... fast as it gets. I would recommend this place to everyone.read more
kyle carr
kyle carr
01:19 25 Sep 19
Eric and these guys really know there stuff and use nothing but high quality parts. I brought them a staked driveshaft... and a brand new axle made within 3 hours. And it was cheaper than autozone or advanced. And is better than some random chinese junk metal driveshaft i would have recieved there. American made locally always the first choice!read more
Assin Assin
Assin Assin
13:12 19 Sep 19
250 to ship motor home gear box to them .was supposed to be free shipping back wasn't free back and then it don't... work .had play in steering now the steering locks up called them they said nothing wrong with there rebuild. After long discussions they said they would e mail a shipping label never heard nothing . Two old people stranded out on the road after spending close to 900 dollars and can't afford to get it fixed by someone else .Beware of this companyread more
Tamara Lue
Tamara Lue
00:52 27 Jul 19
I purchased two front axles on May 6 the 2019 for my 2010 Acura RDX and I had the axles at a mechanic on May 11th.... Before installing the axles, I had the issues with the car vibrating between 40-60 miles per hour while accelerating. From the day I had the axles replaced, I continued to have the same issues. I had the mechanic who placed the axles, a second mechanic, and the Acura dealership check the, all three said that I had to get new axles cause the current ones were no good. That's less than three months after purchase. I called Mike, a sales representative from the company who said that I would have to go through the warranty process to get new axles and get them reinstall at my own cost. He also could not give me any guarantees that the next set of axles would be any better.To me it sounds it's like this company is defrauding customers with defective parts. I should have listened to other reviewers who stated they had the same issues. It seems like it's a recurrent practice where they would sell defective parts to consumers with "lifetime warranties" but the parts aren't any good and defective, and the consumers are stuck with the cost of the getting the parts replaced at the mechanics each times. Enough is enough with this place!read more
Nichole Cummings
Nichole Cummings
19:49 16 Jul 19
Called and got a quote on the telly due to I knew exactly what the problem was. I brought my auto dropped it off to... have them fix. Was then told it would be 500.00 more for a complete rebuild vs what was told on phone for the same work. I declined service and they made me pay them money for them to tell me what was wrong with it. I TOLD THEM WHAT WAS WRONG WITH IT AND WHAT I WANTED REPAIRED WHEN I DROPPED IT OFF. Make sure you have a written quote before you drop your auto.read more
David Uberto
David Uberto
01:55 01 Jun 19
Was referred to Indy Rack and Axle by my regular mechanic Dave Campfield in Plainfield because he said they specialize ... in what I needed. I found his recommendation to be very good. Quick to assess and communicate what needed to be done. Staff both on phone and in person were very friendly and professional. No extra expenses from their original quote. I give them a four star plus. Only get a five if they did it for free.:)read more
Chris X
Chris X
21:54 15 Feb 18
These guys are EASILY the best for axles and steering racks. Prices are really good too. 100% recommend using them.... Lifetime warranty on all products too. Simply can't be beatread more
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